Privacy Policy

Your privacy is important to REPL. We’ve developed this Global Privacy Statement to explain how REPL and its affiliates worldwide collect, use, disclose, transfer and store your information.

Information you provide may be transferred or accessed by REPL affiliates or third party service providers we have retained to perform services on our behalf around the world as described in this Privacy Statement. REPL ensures an adequate level of protection for personal data that is processed or transferred between REPL entities and ensures that our suppliers, business partners, contractors, or other third parties adequately protect the information entrusted to them by REPL.

Personal Data We Collect:

  • “Personal data” is information that can be used to identify or contact an individual and includes a variety of information such as your name, mailing address, phone number, e-mail address and contact preferences.
  • We collect your personal data for legitimate business purposes only. We limit such collection to the information we need to fulfil the business purpose.
  • We may also ask you for specific identification information data, but only in limited circumstances such as when setting up an account with REPL ,when determining whether to extend commercial credit or in connection with a job application to REPL.
  • REPL may share your personal data with other REPL group companies or third party service providers we have retained to perform services on our behalf and use it consistent with this Privacy Statement. We may also combine it with other data to provide and improve our products and services.


We use cookies for the following purposes:

  1. analysis – we use cookies to help us to analyse the use and performance of our website and services; and
  2. cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at:

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) (Chrome);
(b) (Firefox);
(c) (Opera);
(d) (Internet Explorer);
(e) (Safari); and
(f) (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you may not be able to use all the features on our website.

Notice and Choice:

  • We will notify you about the types of personal data we collect, the purposes for which we collect such information and the types of third parties to which we disclose such data. We will also notify you if REPL intends to use or disclose the information collected for a purpose other than that for which was originally collected.
  • When we collect personal data from you, you may tell us that you do not want it used for further marketing contact. You can opt out of receiving promotional communications from us by contacting us using the contact information listed in this Privacy Statement. Moreover, each promotional e-mail communication we send will include an unsubscribe link allowing you to stop delivery of that type of communication.
  • You may also turn off cookies in your web browser.

Uses of Your Personal Data:

We use your personal data for legitimate business purposes only including:

  • To fulfil your requests by us or by others involved in fulfilling your transaction requests;
  • To deliver services or carry out transactions you have requested, including, but not limited to providing information on REPL products or services, processing product orders, registering purchased products, replacing product manuals, handling warranty claims, and answering customer service requests;
  • To support products or services you have obtained from us;
  • To inform you of products or services available from REPL in which you may be interested and to send you surveys regarding your use of REPL products and services.
  • To contact you for customer satisfaction surveys, market research or in connection with certain transactions;
  • In connection with a job application or inquiry;
  • To monitor or record calls, chats and other interactions;
  • To run our business operations and manage our risks, including protecting the rights and property of REPL and others, legal and internal compliance, and audit and security purposes; and
  • To improve our products and services.
  • We will never sell, rent or lease your personal data.

Collection and Use of Non-Personal Data:

  • We also collect “non-personal data”, which is information in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal data for any purpose.
  • Aggregated data is considered non-personal data for the purposes of this Privacy Statement.
  • If we combine non-personal data with personal data the combined information will be treated as personal data for as long as it remains combined.

Retention of Personal Data:

  • REPL will retain your personal data for the period necessary to fulfil the purposes described in this Privacy Statement unless a longer retention period is permitted by law.

Access to Your Personal Data:

  • In all cases, you can contact us at the contact information below to review and correct your personal data if it is inaccurate or request to have your data deleted if REPL is not required to retain it by law or for legitimate business purposes.
  • We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, violate the privacy of others, or for which access is not otherwise required by local law.
  • If you wish to make requests to access, correct, or delete personal data please contact us on [email protected]

REPL Affiliates and Authorized Third Parties:

  • REPL may share your personal data with other REPL affiliates worldwide or authorized third party service providers who process your personal data for REPL for the purposes described in this Privacy Statement. For example, REPL shares your personal data with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer services, performing compliance reviews, assessing your interest in our products and services, and conducting customer research or satisfaction surveys.
  • Personal data will not be shared with third parties for their marketing purposes.
  • These companies may be located wherever REPL operates and are not permitted to use your personal information for otherpurposes, are obligated to act consistently with this Privacy Statement and must use appropriate security measures to protect your information.

International transfers:

  • Information you provide may be transferred or accessed by companies around the world as described in this Privacy Statement. Such transfers may be made to any place in the world where REPL does business, including jurisdictions in which applicable laws do not offer the same level of data privacy protection as in your home country. In such cases, REPL takes measures to ensure an appropriate level of data privacy protection.


  • REPL may disclose personal data if necessary by law such as litigation, or request or subpoena from public and governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, legal compliance, or other issues of public importance, disclosure is necessary or appropriate.
  • REPL may disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions, or other contractual or legal rights, or to protect our operations or employees. Additionally, we may disclose your personal data to a third party if we file bankruptcy, or there is a transfer of assets or ownership in connection with proposed or consummated corporate reorganizations, such as merger, acquisition, sale or other disposition of business units.


  • There are always risks with providing personal data, whether in person, by phone, via the Internet or otherwise, and no technology is completely safe or “hacker” proof. REPL takes appropriate technical, administrative and organizational informational security measures to prevent and minimize such risks.
  • Such measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors and other technically reasonable measures to provide appropriate protection for your personal data against unauthorized access or disclosure. Where appropriate, we may also take backup copies and use other such measures to prevent accidental damage or destruction to your personal data. If a particular part of a REPL website supports online transactions, we will use an industry standard security measure, such as the one available through “Secure Sockets Layer” (“SSL”), to protect the confidentiality and security of online transactions.
  • Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You are responsible to inform us immediately if you become aware of any unauthorized use of your information or password.

Privacy Questions:

  • If you have a question about this Privacy Statement or REPL’s handling of your information you can contact us on [email protected]

Changes to our Privacy Statement:

  • REPL may update this Privacy Statement from time to time. When we change the statement in a material way, a notice will be posted on our website along with the updated Privacy Statement. You are bound by any such revisions and should, therefore, periodically visit this Privacy Statement to review the most current version.